Terms of Service

By accessing or using the TCN Holding website (tcnholding.com) or purchasing any service package, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, clients, and anyone who accesses or uses our services.

2.1 Scope of Services

TCN Holding provides digital services to food-related businesses and brands, including website development, SEO setup, AI chatbot integration, AI phone system setup, recipe library creation, and digital cookbook production. All services are described in detail on our Services and Pricing pages.

2.2 Service Packages

We offer two tiered service packages: Starter ($500) and Growth ($1,500). Each package includes specific deliverables as described at the time of purchase. Package prices represent the cost of defined digital services — they are not estimates of income, financial returns, or investment outcomes.

2.3 Actual Deliverables

Every paid package corresponds to services TCN Holding actually intends and is able to deliver. We do not construct nominal services merely to create a payment description. The service agreement, invoice, website, checkout page, and fulfillment records all reflect the real transaction.

Our services are not available for and do not include: investment opportunities, ecosystem stakes, cryptocurrency or token offerings, stock trading, lending or debt relief services, lead-selling programs, income opportunity schemes, gambling, or any other high-risk financial or regulated category. Any attempt to use our services for such purposes will result in immediate termination without refund.

4.1 Content and Materials

Clients are responsible for providing accurate, complete, and timely information required for project completion, including brand assets, copy, images, and approvals. Delays caused by late client submissions may extend project timelines without penalty to TCN Holding.

4.2 Accuracy of Information

You represent that all information you provide to us is accurate and that you have the right to use any materials you submit. You are responsible for ensuring that your business, content, and use of our services complies with all applicable laws.

4.3 Review and Approval

Clients are responsible for reviewing all deliverables and providing feedback within the revision windows specified in their package. Approval of deliverables constitutes acceptance. TCN Holding is not responsible for errors that were present in client-approved materials.

5.1 Deliverables Ownership

Upon full payment, clients receive the deliverables promised in their purchased package. Ownership and licensing of deliverables follow the applicable Service Agreement and any applicable third-party software terms. Clients receive the rights necessary to use the deliverables for their intended business purpose.

5.2 TCN Holding IP

All proprietary methodologies, frameworks, templates, and tools developed by TCN Holding remain our intellectual property. Clients may not resell, sublicense, or redistribute our proprietary systems without written consent.

5.3 Portfolio Rights

TCN Holding reserves the right to display completed work in our portfolio and marketing materials unless the client requests otherwise in writing prior to project completion.

Payment is due as specified at checkout. All prices are in USD. Payment descriptors, invoices, and receipts will use the same package name shown on the website — generic descriptions are not used. We accept payment via the methods displayed at checkout. Failure to complete payment may result in project suspension.

Refund and cancellation terms are governed by our Refund & Cancellation Policy, which is incorporated herein by reference. Please review that policy before purchasing. By completing a purchase, you acknowledge that you have read and agreed to our refund terms.

8.1 AI Chatbot

AI-generated responses can be imperfect. Clients are responsible for approving source information used to train or configure AI assistants. Sensitive or regulated advice should not be delegated to an AI assistant. TCN Holding is not liable for outcomes resulting from AI-generated content that was not reviewed and approved by the client.

8.2 AI Phone System

AI phone services are subject to carrier and consent rules. TCN Holding does not advertise or position AI calling as unsolicited mass outreach. All AI phone implementations are designed for inbound support, directly consented customer communication, and lawful business use only.

To the maximum extent permitted by law, TCN Holding shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim arising from our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Our services are provided "as is" and "as available." We make no warranties, express or implied, regarding the fitness for a particular purpose, merchantability, or uninterrupted availability of our services. We do not guarantee specific business outcomes, search engine rankings, or revenue results from our services.

These Terms of Service are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Miami-Dade County, Florida.

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised terms.

For questions about these Terms of Service, contact us at: TCN Holding | contact@tcnholding.com | (833) 555-TCNH (8264)